Privacy Policy

Effective Date: March 1, 2025
Last Updated: March 1, 2025

1. Introduction

Welcome to Diskover Analytics Unipessoal LDA ("Diskover Analytics," "we," "our," or "us"). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.diskoveranalytics.com (the "Website") or use our services.

By using our Website, you agree to the terms of this Privacy Policy.

2. Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

Contact Information: Name, email address, phone number.
Business Information: Company name, job title.
Communication Data: Emails, messages, and any inquiries submitted through forms.

2.2 Automatically Collected Information

Technical Data: IP address, browser type, device information, and operating system.
Usage Data: Page views, time spent on pages, and navigation patterns.
Cookies & Tracking Technologies: For analytics and functionality improvement (see Section 7 on Cookies).

2.3 Third-Party Data

We may receive data from third-party sources such as business partners, social media platforms, or public databases in compliance with applicable laws.

3. How We Use Your Data

We process your personal data for the following purposes:

To provide and improve our services.
To communicate with you (including responding to inquiries and providing support).
To send marketing materials, newsletters, and updates (if consent is given).
To analyze and enhance website functionality and user experience.
To comply with legal obligations and prevent fraud.

We process your data based on one or more of the following legal bases:

Consent (e.g., for marketing communications).
Contractual necessity (to provide our services).
Legal obligations (to comply with regulations).
Legitimate interests (such as improving our services).

4. How We Share Your Data

We do not sell your personal data. However, we may share your information with:

Service providers and partners (e.g., web hosting, analytics, and CRM platforms) who process data on our behalf.
Regulatory authorities if required by law.
Business transfers in case of a merger, acquisition, or asset sale.

All third-party processors are GDPR-compliant and bound by data processing agreements.

5. International Data Transfers

We may transfer your data outside the European Economic Area (EEA) when necessary, ensuring:

The recipient country has an adequate level of data protection as determined by the European Commission.
We have standard contractual clauses (SCCs) in place with the recipient.

6. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of your data.
Right to Rectification: Correct inaccurate data.
Right to Erasure (‘Right to be Forgotten’): Request data deletion.
Right to Restriction of Processing: Limit how we process your data.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Object: Object to data processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at: [Insert Contact Email]

If you believe we have not handled your request properly, you have the right to lodge a complaint with the data protection authority in your country.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience.

7.1 Types of Cookies We Use

Essential Cookies: Necessary for website functionality.
Analytical Cookies: Used for website traffic analysis (e.g., Google Analytics).
Marketing Cookies: Used for personalized ads and marketing campaigns.

By using our Website, you agree to our use of cookies. You can manage cookie preferences via your browser settings.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Data Retention Periods:

Contact information: Retained as long as you have an active business relationship with us.
Marketing data: Retained until you opt out.
Technical data (e.g., logs, analytics): Retained for up to 12 months.

9. Security Measures

We implement strict security measures to protect your data, including:

Encryption of sensitive information.
Access control mechanisms to restrict unauthorized access.
Regular security audits and compliance checks.

10. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified via email or a prominent notice on our Website.

Last updated: March 1, 2025

12. Contact Information

For questions or concerns regarding this Privacy Policy or to exercise your GDPR rights, contact us at:

📧 Email: info@diskoveranalytics.com
🌍 Website: www.diskoveranalytics.com
📍 Address:

Avenida do Atlântico, Nº 16, escritório 5.07,

1990-019, Parque das Nações

(Municipality of Lisbon)